Medical Secretaries
You'd provide administrative support in hospitals and doctor's offices by scheduling appointments, managing patient records, and handling communications. You'd use electronic health records software, answer phones, organize files, and keep medical offices running smoothly.
Did you know?
In Australia, you can enter this field through Certificate III or IV in Health Administration or Medical Administration. Many employers also provide on-the-job training in medical terminology and specific healthcare software systems.
At a glance
Typical average pay
$62,000 Avg/yr
Growth
Stable
Top skill
Speaking
Things to consider
Essential Skills for Healthcare Administration
Develop strong typing skills, attention to detail, and customer service abilities. Familiarity with medical terminology and healthcare privacy laws (like Australian Privacy Principles) is highly valued by employers.
Career Growth in Healthcare Settings
Starting as a medical receptionist or administrative assistant can lead to specialised roles like medical coding, practice management, or healthcare administration. The healthcare sector offers stable employment with opportunities across public and private facilities.
Key responsibilities
Greets and welcomes patients and visitors, and directs them to the appropriate person
Arranges and records details of appointments
Locates patient files
Answers inquiries and provides information on the goods and services of the organisation
Answers, connects and transfers telephone calls