Cargo and Freight Agents
Cargo and Freight Agents manage the movement of packages, mail, and freight through airports, train stations, trucking terminals, and shipping docks. They use computer systems and barcode scanners to track shipments, calculate shipping costs, prepare important shipping documents, and coordinate with customers about deliveries. This job requires strong organizational skills and attention to detail since agents are responsible for ensuring millions of packages reach their destinations safely. Many agents work in fast-paced, collaborative environments where teamwork and problem-solving skills are essential for keeping global commerce moving smoothly.
Did you know?
Modern cargo and freight operations heavily rely on digital tracking systems, electronic documentation, and automated logistics software that agents must master to remain competitive.
At a glance
Typical average pay
$51,000 Avg/yr
Growth
Fast growing
Top skill
Speaking
Things to consider
Complex Regulatory Compliance
Agents must navigate extensive federal regulations including DOT requirements, customs procedures, and safety standards that are frequently updated and strictly enforced.
Economic Sensitivity and Market Volatility
The profession is highly susceptible to economic fluctuations, trade policy changes, and supply chain disruptions that can significantly impact job stability and growth opportunities.
Key responsibilities
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Assemble containers and crates used to transport items, such as machines or vehicles.
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.