Counter and Rental Clerks
Counter and rental clerks help customers rent equipment, tools, and other items while providing excellent customer service. They use computer systems and point-of-sale technology to process rentals, explain policies, calculate costs, and handle payments. This job requires strong communication skills, attention to detail, and the ability to work with diverse customers in a fast-paced retail environment. Many clerks also work in teams and may have flexible scheduling options.
Did you know?
Strong interpersonal and communication skills are essential as American consumers expect high-quality service experiences and positive interactions at rental counters.
At a glance
Typical average pay
$38,900 Avg/yr
Growth
Stable
Top skill
Active Listening
Things to consider
Technology Proficiency
Familiarity with digital rental management systems, point-of-sale software, and mobile applications is increasingly important in the modernizing American rental industry.
Industry Advancement Opportunities
Many rental companies in the US offer clear career progression paths from counter clerk to supervisor, manager, or specialized roles in fleet management and operations.
Key responsibilities
Reserve items for requested times and keep records of items rented.
Advise customers on use and care of merchandise.
Recommend and provide advice on a wide variety of products and services.
Prepare merchandise for display or for purchase or rental.
Inspect and adjust rental items to meet needs of customer.