Fast Food and Counter Workers
Fast food and counter workers are the friendly faces customers see when they order their favorite meals and drinks. You'll greet customers, take their orders using modern point-of-sale systems, and prepare items like sandwiches, coffee, and other menu favorites. The job involves teamwork as you coordinate with kitchen staff, handle payments, and keep dining areas clean and well-stocked. Many workers develop strong customer service and multitasking skills that are valuable in any career path.
Did you know?
Food service associates in America typically work in fast-paced environments requiring long periods of standing, lifting, and working in hot kitchen conditions.
At a glance
Typical average pay
$29,900 Avg/yr
Growth
Fast growing
Things to consider
Career Advancement Opportunities
The American food service industry offers clear advancement paths from associate to supervisor, manager, or specialized roles like chef or restaurant owner.
Wage Structure and Labor Laws
Compensation often includes a combination of hourly wages (subject to federal and state minimum wage laws) and tips, with overtime pay regulations varying by state.
Key responsibilities
Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
Clean and organize eating, service, and kitchen areas.
Replenish foods at serving stations.
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
Wash dishes, glassware, and silverware after meals.