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Healthcare Social Workers

Healthcare social workers act as bridges between patients and the resources they need, helping people navigate health challenges while connecting them to community support. They assess what clients need, create action plans, and advocate for better care while responding to emergencies when patients face abuse or crisis situations. These professionals use electronic health records, case management software, and telehealth platforms to coordinate care and follow up with clients. Most healthcare social workers need a bachelor's degree in social work, and many work in hospitals, clinics, or hybrid environments where they collaborate with doctors, nurses, and other healthcare teams.

Healthcare Social Workers

Did you know?

Most positions require a Master's in Social Work (MSW) degree and state licensure, with clinical licensure often preferred for hospital settings.

At a glance

Typical average pay

$68,400 Avg/yr

Growth

Fast growing

Top skill

Social Perceptiveness

Things to consider

Emotional Resilience and Self-Care

The role demands strong emotional resilience to handle patient trauma, family crises, and end-of-life situations while maintaining professional boundaries.

Growing Job Market Opportunities

Employment prospects are excellent due to an aging population and healthcare system expansion, with particularly strong demand in hospitals and outpatient facilities.

Key responsibilities

  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.

  • Investigate child abuse or neglect cases and take authorized protective action when necessary.

  • Develop or advise on social policy and assist in community development.

  • Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.

  • Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.

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BETA
North Carolina

204 N Person
Street. Raleigh, NC
27601

Australia

Level 8, 418a
Elizabeth Street,
Surry Hills,
Sydney, 2010