Mail Clerks and Mail Machine Operators
Mail clerks and machine operators handle all the behind-the-scenes work that gets your packages and letters delivered. They sort incoming mail, operate high-tech postage meters and sorting machines, weigh packages to determine correct postage, and prepare outgoing mail for delivery. This detail-oriented job requires good organizational skills and the ability to work with both traditional mail handling techniques and modern automated equipment. Many positions offer on-the-job training and can lead to supervisory roles or careers in logistics and postal management.

Did you know?
The increasing use of automated mail sorting and processing technology in American workplaces may reduce demand for manual mail handling positions over time.
At a glance
Typical average pay
$38,300 Avg/yr
Growth
Stable
Things to consider
Physical Demands and Workplace Safety
This role requires prolonged standing, repetitive motions, and lifting of mail packages, making ergonomic awareness and proper safety practices essential for long-term career sustainability.
Limited Career Advancement Without Additional Skills
Advancement opportunities are typically restricted without developing additional skills in areas like logistics management, customer service, or technical equipment maintenance.
Key responsibilities
Seal or open envelopes, by hand or by using machines.
Add ink, fill paste reservoirs, and change machine ribbons when necessary.
Mail merchandise samples or promotional literature in response to requests.
Answer inquiries regarding shipping or mailing policies.
Weigh packages or letters to determine postage needed, using weighing scales and rate charts.