Postmasters and Mail Superintendents
Postmasters and Mail Superintendents run post offices by managing all daily operations, from scheduling employees and overseeing mail processing to hiring staff and resolving customer issues. They use management software to track operations, prepare detailed reports, and coordinate services across multiple postal facilities. This leadership role requires strong organizational and communication skills, often developed through business management or public administration studies. The job combines traditional postal operations with modern digital reporting systems and emphasizes teamwork, problem-solving, and community service.
Did you know?
Working for USPS provides comprehensive federal benefits including health insurance, retirement plans, and job security typical of government positions.
At a glance
Typical average pay
$91,300 Avg/yr
Growth
Stable
Top skill
Coordination
Things to consider
Industry Digital Transformation
The role requires adapting to declining traditional mail volumes while managing increased package delivery operations driven by e-commerce growth.
Operational Leadership Skills
Success demands strong management abilities to oversee large teams, optimize logistics networks, and maintain service quality standards across diverse postal operations.
Key responsibilities
Hire and train employees, and evaluate their performance.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Inform the public of available services, and of postal laws and regulations.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Negotiate labor disputes.